bd98's Privacy Policy —
Your Data, Our Responsibility

bd98 ("we", "our", "platform") operates a safe and reliable online casino and betting service for players in Bangladesh. We are deeply committed to the privacy of our users and treat the protection of their personal information as our highest priority.

This privacy policy explains what information bd98 collects about you, how that information is used, how long it is retained, and under what circumstances it may be shared with third parties. This policy applies to our website (bd98.lat), mobile platform, and all related services.

This service is operated for persons aged 21 and above only. We do not knowingly collect personal information from minors. If information is inadvertently provided to us by a person under the age of 21, we will delete that information immediately.

Various types of information are collected during account registration and use of bd98 services. This information falls into two main categories:

2.1 Information You Provide Directly

When you create an account on the bd98 platform or contact us, you provide the following information yourself:

• Full name and username
• Email address and mobile number
• Date of birth (required for age verification)
• Residential address
• Payment details — bKash, Nagad, Rocket, Upay or bank account information
• Identity verification documents (copy of national ID card or passport)
• Messages and complaints sent to customer support

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Date, time, and session duration of platform access
• Pages visited and click patterns
• Gaming history and transaction details
• Information obtained from cookies and similar tracking technologies

bd98 uses your personal information only for specific, legitimate, and transparent purposes. Below is a detailed breakdown of how we use your information:

3.1 Account Management & Service Delivery

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Providing bonus and promotional benefits
• Maintaining gaming history and account balance

3.2 Security & Compliance

• Applying anti-money laundering (AML) and fraud prevention measures
• Detecting suspicious activity to protect your account
• Verifying age to ensure responsible gaming
• Complying with applicable laws and regulations

3.3 Service Improvement & Personalization

• Analyzing preferences and behavior to personalize your experience
• Fixing platform issues and improving performance
• Analyzing user feedback to add new features and games

3.4 Communication

• Responding to customer support inquiries
• Sending important account-related notifications
• Sending promotional messages with your consent

bd98 never sells or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Trusted Service Partners

We work with certain trusted third-party service providers who carry out specific functions on our behalf. These include:

• Payment processors (related to bKash, Nagad, Rocket, Upay and bank transfers)
• Identity verification service providers
• Cybersecurity and fraud prevention specialists
• Cloud server and data storage services

Each of these partners is contractually bound to comply with our privacy standards and to keep your information secure.

4.2 Legal Obligations

If bd98 is required to disclose information by law, court order, or a valid request from a competent authority, it may be obligated to do so. In such cases, we will disclose only the specific information required by law.

4.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new ownership. We will notify you in advance if any such change occurs.

bd98 applies industry-leading technical and organizational measures to keep your personal and financial information secure. The key components of our security framework are:

5.1 Technical Safeguards

• SSL Encryption: All communication between you and our servers is secured with 256-bit SSL encryption.
• Data Encryption: Sensitive information stored in our systems is kept in an encrypted state.
• Firewall & Intrusion Prevention: Advanced firewall systems prevent unauthorized access.
• Two-Factor Authentication: An option to add an extra layer of security to your account.
• Regular Security Audits: Routine testing is conducted to identify platform vulnerabilities.

5.2 Organizational Measures

• Only authorized personnel have access to personal information.
• All staff are trained and contractually bound on privacy protection.
• Data access logs are maintained and reviewed regularly.

However, no transmission of data over the internet can be guaranteed to be completely secure. We provide the highest level of protection, but you are also responsible for keeping your account password confidential.

bd98 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected or to meet legal obligations.

• Active account data: For the entire duration that your account remains active.
• Transaction records: Retained for a defined period for financial and legal reasons.
• Closed account data: May be retained for a defined period after account closure as required by legal obligations.
• Customer support communications: For as long as necessary to maintain service quality.

Once the defined period has passed, we securely delete your information or anonymize it so that you can no longer be identified.

The bd98 website uses cookies and similar technologies that enhance your browsing experience and help the platform function correctly.

7.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security. Without these, the platform cannot function properly.
• Performance cookies: Help improve the experience by analyzing how the website is used.
• Preference cookies: Remember your language, settings, and preferences.
• Analytics cookies: Used to monitor and improve platform performance.

7.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. However, doing so may cause some platform features to not work correctly.

As a user of bd98, you have the following rights over your own personal information:

8.1 Right of Access

You have the right to receive a copy of the information we hold about you.

8.2 Right to Rectification

If any of your information is inaccurate or incomplete, you can request that it be corrected.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may be retained due to legal obligations.

8.4 Right to Object to Processing

You have the right to object at any time to the use of your information for marketing purposes.

8.5 Right to Withdraw Consent

You have the right to withdraw your consent to the processing of your information at any time. However, any processing carried out before the withdrawal will remain valid.

bd98 does not send promotional or marketing messages without your explicit consent. If you have previously given such consent, you can unsubscribe at any time.

Important service-related notifications (transaction confirmations, account security alerts, policy changes) will continue to be sent, as these are an essential part of the service. It is not possible to opt out of this type of communication.

bd98 is an adults-only platform. We do not knowingly collect or process information from any person under the age of 21. Age is verified at the time of account registration.

If we are informed that a minor is using our service, we will close that account and delete the associated information. If you suspect that a minor has registered on our platform, please contact us at [email protected].

The bd98 platform may occasionally reference third-party services. This policy applies only to bd98's own services. bd98 is not responsible for the privacy practices of third-party services.

Payment services such as bKash, Nagad, Rocket, Upay, and bank transfers have their own privacy policies. Those policies will apply when transactions are completed through those services.

bd98 may update this privacy policy from time to time. If significant changes are made, we will notify you by email or through a notice on the platform.

Continued use of the service after any changes will be taken as acceptance of the updated policy. We therefore recommend reviewing this policy regularly. The date of the most recent update will always be noted at the top of the policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our customer support team. We provide assistance 24/7 in Bengali and English.

• Live Chat: Direct support available 24 hours a day, 7 days a week.
• Email: [email protected]

For formal data protection requests (access, correction, or deletion requests), please send them to the email address above. We will process your request as promptly as possible.