21+ | Play Safe

bd98 Responsible Gaming — Your safety is our priority

bd98 believes entertainment should always be safe and controlled. Our tools and guidelines will help you play in an informed and healthy way.

21+

bd98 is only for people aged 21 and above. Age is verified every time an account is opened. Access by minors is strictly prohibited. If you know someone underage who is using this site, please notify our support team.

What does responsible gaming mean?

Play for fun, not as a way to make money

Online casino and betting can be a great source of entertainment, but it should always be enjoyed within a defined limit. Responsible gaming means — never bet more than you can afford to lose, do not treat gambling as a source of income, and stay aware of whether gambling is having any negative impact on your daily life, family, or work.

bd98 wants every player to enjoy the platform in a healthy and informed way. To that end, we have developed several effective tools and guidelines to help you stay in control.

Keep in mind

  • Gambling is for entertainment — not for earning money
  • Only spend money you are prepared to lose
  • Set a fixed time and budget for each day
  • Avoid playing when drinking or under emotional stress
  • Do not place more bets to chase losses
  • Be honest with your family and friends

bd98's Protection Tools

Special measures to strengthen your control

Set Deposit Limits

Set a limit in advance on how much you deposit per day, week, or month. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour wait — this prevents impulsive overspending.

Self-Exclusion

If you feel gambling is having a negative impact on your life, you can close your account yourself for a set period — 30 days, 90 days, or permanently. During this time logging in will not be possible and no promotional communications will be sent.

Time-Out Break

Take a time-out of 24 hours to 7 days for a short break. During this period your account will be temporarily suspended. Taking occasional breaks is very effective for maintaining a balanced lifestyle.

Session Time Reminder

bd98 sends automatic reminders to let you know how long you have been playing in one sitting. An alert appears after a set time, keeping you aware and helping prevent excessive time being spent.

Loss and Win Records

View your complete transaction history in your account dashboard. How much you have deposited, how much you have withdrawn, and your total spend — this information is presented transparently so you can understand your real situation.

24/7 Support Centre

Our support team is always ready for any concerns or questions. Help is available via live chat or email ([email protected]) in both Bengali and English. Discuss your situation with full confidentiality.

Warning signs of problem gambling

If you or someone close to you shows the following signs, it may indicate problem gambling.

  • A tendency to place larger bets to try to recover losses
  • Feeling restless or irritable when trying to stop gambling
  • Hiding gambling habits from family or friends
  • Taking out loans or borrowing money to place bets
  • Neglecting work, family, or social responsibilities to play
  • Gambling to relieve stress or for the thrill
  • Wanting to stop but being unable to

Are you concerned?

If several of the signs above apply to you, please take action without delay. Do not blame yourself — problem gambling is a mental health issue and with the right support it is possible to overcome it.

Contact the bd98 support team via live chat or send an email to [email protected]. We will help with complete confidentiality.

Seek professional help

Organisations and helplines providing mental health services in Bangladesh can offer you professional support. Talk to your local mental health centre or a trusted person close to you. Asking for help is a brave thing to do.

How to use the protection tools

Manage these features directly from your bd98 account

Deposit Limit

Go to the "Deposit Limit" section in Account Settings and set a daily, weekly, or monthly limit. Minimum deposit is ৳100.

Time-Out

Choose the time-out duration in the "Account Security" menu. The account will be deactivated automatically for the selected period.

Self-Exclusion

Use the "Close Account" option in the "Responsible Gaming" section. For permanent closure, contact the support team for assistance.

Direct Support

For any issue, speak with our team via live chat or email [email protected]. Support is available 24/7.

Tips for healthy gaming

Follow these tips for a safe and enjoyable experience at bd98.

  • Set a budget — decide on a fixed amount before each session and stick to it.
  • Track your time — take regular breaks instead of playing for long stretches in one go.
  • Keep other hobbies — do not make gambling your only pastime.
  • Be honest with your family — the people closest to you are your best support.
  • Know the rules — understand bonus and wagering conditions before making a decision.

bd98's commitment to protecting minors

bd98 serves only adult (21+) players. Age verification is mandatory when opening an account. If there are children or teenagers in your household, please take the following precautions:

  • Keep your device and account password private.
  • Always log out after use.
  • Do not save this site on devices that children use.
  • It is safer not to save your payment details.
  • If you have any suspicion, notify [email protected] immediately.

Responsible Gaming FAQs

If you have more questions, visit our FAQ page or contact support.

After logging in to your bd98 account, go to the "Account Settings" section and find the "Responsible Gaming" option. From there you can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing it requires a 24-hour waiting period. Our support team is happy to help with any questions.

Yes. After activating self-exclusion, you can withdraw the balance remaining in your account in accordance with the applicable withdrawal rules. Before activating self-exclusion, please contact [email protected] for full details about your balance and any active bonuses. Our team will walk you through the entire process.

You must be at least 21 years old to open an account at bd98. Age verification is mandatory during account registration. Accounts for anyone under 21 are strictly prohibited, and if any account is found to have violated this rule it will be closed immediately.

Start by talking to them calmly and with empathy. Listen to how they feel without passing judgment. Encourage them to seek professional help. If they use bd98, you can contact [email protected] — we will help activate protective tools on the account. Remember, asking for help is not a sign of weakness — it takes courage.

bd98 allows players to set their own limits as part of responsible gaming. You can set a personal deposit limit from your account. The minimum deposit is ৳100 and the minimum withdrawal is ৳800. For more details, visit the FAQ page or contact support.

No. While a time-out is active, logging in will not be possible and no bets or deposits can be made. This is intentionally designed this way so that the time-out cannot be broken impulsively. Once the set period ends, the account will be reactivated automatically.

Play safe, enjoy the game

Playing at bd98 is not just entertainment — it is a safe and transparent experience. Browse our games section and enjoy responsibly.

Contact us for help:

[email protected]

24/7 Live Chat Support

Other pages on bd98